AI Developer – Google CES

Top must have's:
Hands-on Google CES / CCAI, Dialogflow CX ,
Python or JavaScript
GCP and REST API integrations
Conversational AI / NLP fundamentals

Role Summary
Design and build AI-driven customer engagement solutions using Google Customer Engagement Suite (CES), including conversational AI, virtual agents, and agent assist.

Key Responsibilities
      •     Develop conversational AI using Dialogflow CX / CCAI
      •     Build and tune NLP models, intents, and flows
      •     Integrate CES with enterprise systems via APIs
      •     Implement AI services on GCP (Cloud Functions/Run, Pub/Sub)
      •     Monitor and optimize AI performance and conversation analytics

Required Skills
      •     Hands-on Google CES / CCAI, Dialogflow CX
      •     Python or JavaScript
      •     GCP and REST API integrations
      •     Conversational AI / NLP fundamentals

Nice to Have
      •     Vertex AI / GenAI exposure
      •     Contact center or telecom experience
      •     Google Cloud certification